All Unboxed Customs products are made specially for you. Because each item is custom, we do not offer refunds. We ensure every product is shipped brand new and made to our high standards.

Please allow 5-7 business days for your order to be painted and processed. Once your order is ready to be shipped, we will send you a confirmation email.

Business days are Monday to Friday, excluding bank holidays and other national holidays.

Yes, we ship to most countries worldwide. International shipping times and costs vary by location and will be calculated at checkout.

We can source any shoe size available. If you’re unsure, please refer to the light blue sizing chart tab on the right side of each product, which follows Nike’s official guidelines.

For the best fit, we recommend sizing down if you are between sizes, as Air Forces tend to run half a size bigger.

Once your order ships, you'll receive a tracking number via email. You can use this number to track your package on our website or the carrier's site.

Yes, all products sold by Unboxed Customs are 100% authentic. We source our shoes directly from Nike and their authorized retail partners. Each purchase includes receipts and proof of authenticity for your peace of mind.