Shipping policy

Please allow 5 to 10 business days for your order to be produced and processed. Production and paint time may vary depending on the volume of orders. Since products are custom-made, order details such as size, design, or shipping information cannot be changed after purchase unless you contact us within 24 to 48 hours. Please double-check your order before completing your purchase to ensure all details are correct.

Once your order has been processed and dispatched, you will receive a confirmation email with tracking details. We ship worldwide using the most reliable courier available for your location to ensure timely and safe delivery.

Estimated delivery times vary by region. Orders to the USA and Canada typically take 4 to 9 business days, orders to the UK and Europe typically take 8 to 10 business days, and international orders typically take 10 to 18 business days. Please note that these are estimates and actual delivery times may vary due to carrier issues, customs processing, weather conditions, or other unforeseen circumstances.

Customers are responsible for providing accurate shipping information at checkout. We are not responsible for orders shipped to incorrect addresses, and additional shipping fees may apply if a package is returned due to an address error. Once an order has been shipped and marked as delivered by the carrier, we are not responsible for lost or stolen packages. Customers are encouraged to contact the shipping carrier directly to file a claim if necessary.

International orders may be subject to customs fees, import duties, or taxes imposed by the destination country. Local authorities set these charges and are the customer's responsibility.

By placing an order, you acknowledge the processing and shipping timelines, and you agree to this Shipping & Dispatch Policy.